Privacy Policy

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR) and LO 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), we inform you about the processing of personal data that you provide to us through this website.

Who is responsible for the processing of your personal data?

Owner: COMEXHUB, SL
Address: C/Tracia number 12, 2nd Floor, Local 10, 28037 Madrid.
CIF: B75381558.
Email address: sales@comexhub.eu.
Telephone: +34 627 486 366.

For what purpose will we process your personal data?

As a User of the Website (contact form/emails sent to the email addresses that appear on the page): Your data will be used to respond to your requests for information, comments or suggestions, through the contact section or the email addresses that appear on our page and to maintain communication with the interested party.

As a follower on social networks: The data you have provided to the social network will be used to keep track of our accounts and to always be able to contact you through the chosen social network. We will manage communications through them in accordance with the terms and conditions of each social network. You will always receive information through the social network in question and as long as you are a follower of the person responsible for it. Each of these social networks has its own terms and conditions and are entities outside of us.

Cookies: We use the data provided by cookies so that the website works correctly (necessary), to perform a statistical analysis of the website that allows us to improve the information offered (statistics) and to remember your language preferences (preferences).

What is the legitimacy for the processing of your personal data?

As a User of the Website: Consent/request for pre-contractual measures (request for a quote or for specific information about a product or service) in accordance with Art. 6.1.a) and Art.6.1. b) of the GDPR respectively

As a follower on social networks: Consent of the interested party Art. 6.1.a) of the GDPR

Cookies: Consent of the interested party Art. 6.1.a) of the GDPR

How long will we retain your personal data?

As a User of the Website: Kept until their purpose is fulfilled or until you revoke the consent given

As a follower on social networks: They will be kept until you revoke the consent given or stop following us or mark that you no longer like us.

Cookies: as specified in the cookie policy, each installed cookie has its own retention period on the user’s terminal. In any case, you may revoke the consent given or change it by clicking on the black button with a clip that appears in the lower left corner of the website.

Will we transfer your personal data?

As a User of the Website: Your personal data will not be transferred except by legal obligation

As a follower on social networks: Your personal data will not be transferred except by legal obligation

What rights do you have when you provide us with your personal data?

As an interested party, you have the rights indicated below, but keep in mind that in the case of social networks, we access the personal data that appears in your profile as a result of the mutual monitoring carried out on our Facebook, Pinterest or Instagram accounts exclusively, therefore, we understand that the exercise of the rights over your personal data must be carried out with the social network itself, despite which we inform you of what they are.

Right of Access: You have the right to know if your data is being processed and to receive this information in writing through the requested means.

Right to Rectification: You have the right to request the rectification of your data if it is inaccurate or incomplete.

You have the right to request the deletion of your data, however, you should bear in mind that the right to deletion is limited when there is a legal obligation to retain or block your data.

In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only retain them for the exercise or defense of claims, the protection of third parties or for reasons of important public interest.

In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. The controller will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

When the processing of your data is based on consent or is necessary for the execution of a contract or pre-contract and is carried out by automated means, you will have the right to the portability of your data, that is, to have it delivered to you in a structured, commonly used and machine-readable format, including the right to send it to a new controller.

Any interested party may file a complaint with the competent Data Protection Control Authority, especially when they have not obtained satisfaction in the exercise of their rights and the way to contact it would be to send a letter to the Spanish Agency for the Protection of Personal Data at C/Jorge Juan No. 6, 28001 Madrid or through its electronic headquarters at www.aepd.es
We provide you with the different models of forms prepared by the Spanish Data Protection Agency for the request to exercise rights and the instructions for completing them.

Last updated 07/24/2023